Returns/Refunds Policy

Shameem MUA Returns/Refunds Policy

Due to hygienic reasons any items supplied, opened or used cannot be returned.
Once items are picked up by the courier company we are no longer in control.
We cannot take responsibility for any damaged items should we not be notified timeously.
However if any items received were damaged need to be brought to our attention within 24 hours of receipt of the parcel.
All goods that are returned needs to be in its original packaging and unopened!
The customer will be liable to pay the return delivery cost.
Sale items and vouchers are only valid for a certain amount of time ,payment confirms orders.